Zedonkopedia

WooCommerce Connector - Refund Stock Adjustment

When a refund has been processed in WooCommerce an automatic adjustment is created in Zedonk

The refund must have the 'Restock refunded items'  option ticked in order for the stock adjustment to be created in Zedonk.

Click the 'Refund' button on the order, enter the quantity being returned - and ensure the 'Restock refunded items' option is selected when processing your refund.

The adjustment is created in the latest season (amongst the ones selected in your connector settings) in which the item is visible and has positive stock.

i.e.

If you have a continuative product in SS20 and AW20, with stock in both of them, and both of them selected in your connector settings, the adjustment will be made in the more recent from your list. In this case AW20.

Note: If the product is not visible in any of the seasons selected in the connector settings the adjustment will not be made in Zedonk.

The adjustment description will show the WooCommerce Order Number
Use the report: Products > Inventory > Full Product Adjustments to see all your adjustments

Remove the Current Season filter in order to see all seasons at once.

Filter by 'Adjustment Description' to contain the word WooCommerce

And you can sort by Adjustment Date Created to see the latest adjustments at the top.

Display Report or Export to Excel

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