Zedonkopedia

My User account is Locked - Unlock and Reset

Zedonk tells you the user account is locked  (because the wrong password was entered too many times on previous attempts).

You can ask your admin user to unlock your account from their Settings > Company>Company Users

...or you can continue below to unlock your own account:

This message will pop up on your screen - click OK

Enter USER NAME and enter

NEW PASSWORD - enter a new password - read the RULES ! or you can enter your old password

Click SUBMIT

This message will pop up on your screen - click OK - now you are logged in and on the HOME SCREEN. Your account is now unlocked.

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