Changing the status of a product to "withdrawn" will negate it from all sales orders that have no sub-documents i.e. delivery notes.
WITHDRAWING A PRODUCT IS A GLOBAL ACTION i.e. across all seasons.
If you have sold the product and have subdocuments on sales orders across multiple seasons, or produced a product in previous seasons you will NOT be able to withdraw the product from those relevant/linked sales orders.
If this is the case you should consider simply removing products from those sales orders and/or making the product invisible.
N.B If you have already linked the product's sales order quantities to production orders via PRODUCTION ANALYSIS and/or delivered and/or invoiced it - the product will not 'withdraw' from these specific sales/production orders.
If you have raised a production order directly from PRODUCTION BOOK OUT/BOOK IN, the production order will not be affected but the product will be withdrawn from ALL sales orders
The 'withdraw' feature is a pre-production feature.
If you go to market and don't hit minimums/cannot take the product into production for another reason; you can withdraw it before raising any production orders.
Clicking on the column header "withdrawn" will sort so that you can easily see withdrawn products.
If you reprint the order confirmation you will see it has changed to display the original order quantity and the confirmed order quantity with the withdrawn product crossed out
For the Classic PDFs it will export as below:
For the *NEW* PDFs it will export as below:
If you want to permanently remove the product from the sales order, you need to click the red cross and save
If the product has not ' withdrawn' from the Sales Order (no line in Sales Order) you need to check your production orders and remove from these documents
Open the PRODUCT and click on ACTIONS and select UPDATE ORDERS WITHDRAWN STATUS
The status of the product will be updated across all sales orders
Using the drop down click on SELECT/MOVE/FILTER
and then untick INCLUDE : WITHDRAWN
