Changing the status of a product to "withdrawn" will negate it from all sales orders that have no sub documents i.e. delivery notes. It will no longer be considered as a requirement for production and/or be considered in any raw material quantity required
WITHDRAWING A PRODUCT IS A GLOBAL ACTION i.e. across all seasons. If you have sold or produced a product in previous season you will NOT be able to withdraw. If this is the case you should consider simply removing products from sales orders and/or making the product invisible
N.B If you have already attached the product to a production order raised from PRODUCTION ANALYSIS and/or delivered and/or invoiced it - the product will not 'withdraw' from these specific sales/production orders.
If you have raised a production order directly from PRODUCTION BOOK OUT/BOOK IN, the production order will not be affected but the product will be withdrawn from ALL sales orders
Enter your filter criteria to find the products to work on - you can just type in the search field i.e FABRIC = SILK' and the filter will auto populate to CONTAINS
If you reprint the order confirmation you will see it has changed to display the original order quantity and the confirmed order quantity with the withdrawn product crossed out
If you want to permanently remove the product(s) from the sales order, you need to click the red cross and save
Read here if you have standard subscription: Production Analysis - Remove an item from a Production Order - Non-Inventory Users
Read here if you have an advanced production/inventory subscription:
- Book Out - Remove Products from a Production Order Raised in Production Analysis
- Book Out - Remove Products from a Production Order Raised in Production Book Out/Book In
Now you need to refresh the product
Open the PRODUCT and click on ACTIONS and select UPDATE ORDERS WITHDRAWN STATUS
The status of the product will be updated across all sales orders
Using the drop down click on SELECT/MOVE/FILTER
and then untick INCLUDE : WITHDRAWN
