Zedonkopedia

Return Authorisations - Received Quantities & Back to Stock

Once you receive a return, you can tell Zedonk what units you have received and if you want them back into your inventory.

Find the Return Authorisation you wish to receive stock from on the list view
From the HOME PAGE, click on ORDERS, Search for the Customer's Order and Click on OT
..or in the Order Tracker
Click on the RA number
Click on the RA number to enter it

Go to the tab 'Products' and tick [Received Quantities & Back to Stock]

Scroll to the bottom and tick the box RECEIVED QTYS AND RETURN TO STOCK

The original RA template will open with two extra lines which have defaulted to match the authorised quantity.

The original RA template will open with two extra lines which have defaulted to match the authorised quantity.

RECEIVED: This is the quantity you have physically received back. Amend accordingly.

BACK TO STOCK: This is the quantity you want to add back to stock (It will create an adjustment in your inventory).

..for example:
I.E.

CAMDEN DRESS:

7 units were authorised to be returned.

Only 6 were physically received back from the customer.

Only 4 of those 6 were put back to stock.

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In Product Stock Inventory the stock movement is actioned as a transfer/adjust
In Product Stock Inventory the stock movement is actioned as a transfer/adjust
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Sales Orders

Sales Orders 36
Consignment Sales Orders 6
Bulk Updates and Imports 7
Proformas 7
Delivery Notes 6
Invoices 9
Return Authorisation 6
Credit Notes 6

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